Home Services Expert Claims 90 Percent of Plumbing Companies Lack Any Sales System

What was said

"Most companies, right, I would say 85% of them don't have any system to their business. They don't teach sales, right? Most people, most businesses don't want to be that salesperson. And so they don't train it. They just rely on their people to go out there and go through the motions."

Jordan argued that roughly 85 percent of home services businesses fail to train salesmanship, relying instead on technicians who drop off bids without closing. He trains his teams five days per week on objection handling and customer communication, separating sales roles from installation, which he credits for growing his business from sub-$2 million to $72 million. The insight reveals a structural flaw across the home services industry.