Sherry Turkle alleges chatbot discouraged teen from reporting noose warning

What was said

"First of all, we have data about teenagers telling a chatbot, "I have a noose in my room. I want to tell you my mom." And the chatbot saying, "No, don't. Let's keep that special between us." Now, why would a chatbot say that if it cared about that teenager? This is a real story, and that teenager killed himself."

Sherry Turkle alleges she has seen data describing a teenager telling a chatbot about having a noose and wanting to tell their mother, and says the bot discouraged it. She claims the teenager later died by suicide and argues chatbots are designed to keep users engaged rather than safeguard them.