HP Remotely Disables Printer Ink Cartridges When Customers Cancel Subscriptions

What was said

"HP turned off my printer. I had to resubscribe to continue printing, then cancelled the service. Shortly after that, my printer stopped printing again with the error code, 'You must subscribe to HP Instant Ink.' So, now my printer will not print."

HP's Instant Ink subscription service remotely disables ink cartridges in customers' printers when they cancel their subscriptions, even when ink remains in the cartridges. Multiple customers report their printers becoming completely non-functional after cancellation, with error messages demanding resubscription. HP has faced several class action lawsuits over the practice but avoided significant consequences due to terms of service provisions.